Help & FAQ

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Frequently Asked Questions

If you are running water anywhere else in your house, and it seems to be causing a consistent water back-up in your floor drain, then your main sewer line is the issue. Your main sewer line backs up when something has been flushed which should not have been or cannot be broken down safely, or when a tree root has gotten in the way, tied up the main line, caused breaking, cracks or offsets. Eventually, the stress of a tree root’s interference causes a clog in your pipes from build-up.

It needs to be cleaned! There are two ways to properly clean a drain; using non-caustic chemicals, or snaking the drain. By avoiding the use of harsh chemicals, our professional DrainMasters prevent damage to your drain pipes. An excellent first step for a novice to take in the case of an increasingly clogged drain is to pour some degreaser down the target drain, followed by very hot water. These steps work in tangent to remove much of the grease and grime from the walls of your piping. If this doesn’t seem effective, then there may be a larger clog at hand than simple build-up. In this case, it is time to call the professional drain cleaners at DrainMaster!

Certainly! Grease is a huge contributor to clogging kitchen drains. Avoid pouring grease down your drain by, instead, putting it into a can to cool. Once cool, you can dispose of it in the trash. Another reason for clogs in a kitchen drain is when the small amounts of food left on plates are washed down the drain where they clump together and stick to the walls. In fact, there are some types of food which absorb and swell with water, quickly clogging your drain pipes and stopping almost everything from passing through them.

When temperatures plummet, your pipes freezing are not only a small inconvenience, but a major money pit. Frozen pipes frequently burst and cost a small fortune to replace, not to mention the water damage they cause to your home. To stop outdoor pipes from freezing, wrap them in insulation!

Your indoor water pipes which are exposed can be protected from drastic temperatures by wrapping in any insulation material – even newspaper with trash bags will do if you’re running low on time.

Turn off your water to prevent further damage from cracks in the pipe and call a licensed plumbing contractor immediately. Leave your faucets open. You may be able to use a hand-held blow dryer to thaw indoor pipes, but never attempt it outside and never try to unfreeze a pipe with an open flame. Safety should always be your major priority and attempting this can only cause further harm to both you and your pipes. Call in a professional plumber from DrainMaster and we will get to work for you.

If you have a burst pipe, turn off your water immediately at the source. A broken pipe can mean a costly amount of water damage to and within your home. A licensed plumber will have to repair your pipes quickly, to prevent further damage to both your pipes and your home.

For a personal consultation with a plumbing contractor at DrainMaster over further plumbing FAQs for Columbus, OH pipes, call us at (614) 276-1510! We’ll discuss any frequently asked questions you may still have.

Additional Questions?

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